Abuse Policy

Company Name: Ratu Cloud

Abuse Email: abuse@ratucloud.com

Contact Email: contact@ratucloud.com

Last Updated: February 01, 2024

Overview:

Ratu Cloud is dedicated to providing a safe and secure environment for all users. This Abuse Policy outlines the guidelines and procedures regarding the abuse of our services.

Prohibited Activities:

• Spam: Sending unsolicited emails, messages, or any other form of communication is strictly prohibited.
• Malicious Activities: Engaging in any form of malicious activities, including hacking, phishing, and the distribution of malware, is strictly forbidden.
• Illegal Content: Uploading, sharing, or distributing illegal or infringing content is not allowed.
• Network Abuse: Any activities that negatively impact the performance or integrity of our network are prohibited.
• Unauthorized Access: Unauthorized access or attempts to access systems, networks, or accounts without proper authorization are strictly forbidden.

Reporting Abuse:

If you believe that our services are being abused or used inappropriately, please report the abuse promptly. You can report abuse by contacting our abuse team at abuse@ratucloud.com. Please provide detailed information about the abuse, including relevant logs or evidence, to help us investigate the issue effectively.

Investigation and Action:

Upon receiving an abuse report, Ratu Cloud will promptly investigate the reported incident. If a violation of our Abuse Policy is confirmed, appropriate actions will be taken, which may include the suspension or termination of the user's account and cooperation with law enforcement authorities if necessary.

Review and Revision:

This Abuse Policy is subject to periodic review and may be revised at any time. Users are encouraged to check this page regularly for updates.

Contact Information:

If you have any questions or concerns about this Abuse Policy, please contact us at contact@ratucloud.com.

Thank you for your cooperation in maintaining a safe and secure environment for all users of Ratu Cloud services.